Refund Policy
Refund & Cancellation Policy
Effective Date: Jul 15, 2026
At AirTax Solutions, we aim to provide clear and professional consulting services. This policy explains how cancellations, rescheduling, and refunds are handled.
1. Consulting Services
Because our consulting services may involve dedicated consultant time, preparation, research, and customized work, refund eligibility may depend on the stage of the engagement.
2. Cancellation Before Services Begin
If a client cancels an engagement before consulting work has started, the client may request a refund.
Approved refunds will be returned to the original payment method, subject to any applicable terms communicated before the engagement.
3. Cancellation After Services Begin
Once consulting work, preparation, research, or customized deliverables have started, refunds may be limited or unavailable for services already performed.
Any eligible refund will be determined based on the services completed and the specific engagement terms.
4. Rescheduling
Clients may request to reschedule a consulting appointment by contacting us in advance. Rescheduling is subject to consultant availability.
5. Non-Refundable Completed Services
Fees associated with consulting sessions already completed or work already delivered are generally non-refundable.
6. Refund Processing
When a refund is approved, it will generally be processed to the original payment method. Processing times may vary depending on the payment provider or financial institution.
7. How to Request a Cancellation or Refund
To request a cancellation, rescheduling, or refund, please contact us at [email protected]. Please include your name, payment or booking details, and the reason for your request.
We will review the request and respond within a reasonable timeframe.
8. Policy Changes
AirTax Solutions may update this policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
AirTax Solutions
Email: [email protected]